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Distance Selling Contract

1. PARTIES
This Distance Sales Agreement (“Agreement”) is concluded electronically between the Seller and the Buyer, whose information is provided below, under the terms and conditions specified herein.

Seller Information:

  • Trade Name: Benara Home

  • Address: Deliktaş, 1989. Sk. No:29/A, 20170 Pamukkale/Denizli

  • Phone: +90 537 431 2145

  • E-mail: benarahome@gmail.com

  • MERSIS No: 3565-6243-5320-0001

Buyer Information:

  • Name/Surname or Trade Name: [Buyer Name]

  • Address: [Buyer Address]

  • Phone: [Buyer Phone]

  • E-mail: [Buyer Email]

2. SUBJECT OF THE AGREEMENT
This Agreement has been prepared in accordance with the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts. It regulates the rights and obligations of the parties regarding the sale, delivery, and terms of the product or service ordered electronically by the Buyer from the website [Website Name] owned by the Seller.

3. INFORMATION ON THE PRODUCT AND SERVICE
The details of the product or service purchased by the Buyer, including type, quantity, brand/model, color, total price including taxes, payment method, and delivery details, are as follows:

  • Product Name: [Product Name]

  • Quantity: [Quantity]

  • Unit Price: [Unit Price]

  • Total Price: [Total Price]

  • Payment Method: [Payment Method]

  • Delivery Address: [Delivery Address]

  • Delivery Time: [Delivery Time]

  • Shipping Fee: None

4. DELIVERY TERMS
4.1. The products shall be delivered to the delivery address specified by the Buyer within the legal time frame.
4.2. The Seller is responsible for dispatching the products to the shipping company within the agreed period.
4.3. The Seller is not responsible for any delays or issues caused by the shipping company.

5. RIGHT OF WITHDRAWAL
5.1. The Buyer has the right to withdraw from the contract without any justification within 14 days after receiving the product.
5.2. To exercise the right of withdrawal, the Buyer must notify the Seller in writing or via e-mail.
5.3. The returned product must be unused, complete, and in its original packaging.

6. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply to the following products:

  • Customized or personalized products requested by the Buyer.

  • Products that cannot be returned due to hygiene reasons (e.g., underwear, earphones, etc.).

  • Perishable goods or products with a short shelf life.

7. WARRANTY AND RETURN CONDITIONS
7.1. The Seller is responsible for defective products under the Consumer Protection Law No. 6502.
7.2. In the case of a defective product, the Buyer must notify the Seller within 30 days from the delivery date.
7.3. The product must be returned with its invoice.

8. DISPUTE RESOLUTION
In case of any disputes between the Buyer and the Seller, the Consumer Arbitration Committees and Consumer Courts in the Buyer's or Seller's jurisdiction shall have authority.

9. ENFORCEMENT
By electronically approving this Agreement, the Buyer accepts all terms and conditions stated herein.

Seller: Benara Home
Buyer: [Buyer Name]
Date: [Date]

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